March 12, 2025

Hospitality industry: Slow month-end and quarter-end closures

A sector built on financial complexity

The hospitality industry, especially large hotel chains, operates in a highly complex financial environment. Managing hotel accounts payable involves handling multi-currency transactions, decentralized invoice processing, and high supplier volumes. Without automation, these processes lead to inefficiencies, payment delays, and financial inaccuracies, affecting profitability and supplier relationships.

For hotel groups managing hundreds of properties, the sheer volume of invoices, purchase orders, and payment approvals can be overwhelming. Standardizing financial operations across multiple locations is challenging, often resulting in errors, late payments, and poor financial visibility.

Key financial challenges in the hospitality industry

1. Decentralized invoice and document management

Each hotel property processes invoices and delivery notes independently, creating:

  • Inconsistencies in financial reporting.
  • Difficulty in retrieving and auditing financial documents.
  • Increased risk of duplicate payments and missing invoices.

2. Multi-currency and multi-entity complexity

Global hotel chains manage payments in multiple currencies, making currency conversion and reconciliation time-consuming and prone to errors.

  • Financial consolidation is delayed.

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