Introduction

Your privacy is important to us; therefore, through this document, we explain the data we collect from users, how we use it, and for what purposes, among other details. Users aged 14 and older may register without prior consent from parents, guardians, or legal representatives. For minors under 14 or individuals legally identified as incapacitated, we will always require consent from parents, guardians, or legal representatives.

For your information, we will never request more information than necessary to provide the requested services; we will never share it with third parties unless legally required or with your prior authorization; and we will never use your data for purposes not previously disclosed.

As a User, you must carefully read this Privacy Policy regularly and whenever you provide personal data, as it may change. The Provider reserves the right to make modifications to comply with applicable laws or to update this Policy. The Provider is not obligated to inform Users beforehand about any changes; publishing the updated policy on the website is sufficient.

DATA CONTROLLER

Identity: DOST AI SOLUTIONS, S.L. (also referred to as the Provider)
Tax ID: B42900464
Postal Address: Passeig de Gràcia 63, 1-2, 08008, Barcelona
Email: hello@dost.io

DOST AI SOLUTIONS, S.L., as the website controller, informs you, in compliance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of natural persons concerning personal data processing and free circulation of such data, and other applicable data protection regulations, as well as Law 34/2002, July 11, on Information Society Services and Electronic Commerce (LSSICE), that it has implemented the necessary technical and organizational security measures to guarantee the confidentiality, integrity, and availability of the provided data.

METHODS OF DATA COLLECTION, TYPES OF DATA COLLECTED, AND PURPOSE

The data we collect, how we obtain it, and its purposes are detailed below:

Contact form and/or information request:
Data required: Name and surname, email, company, phone number
Purpose: Responding to inquiries and/or providing requested information
Data transfers: No data transfers are foreseen, except due to legal obligations or judicial requirements.
Legal basis: User consent

Registration form:
Data required: Name and surname, email
Purpose: Creating a user account to access website features
Data transfers: No data transfers are foreseen, except due to legal obligations or judicial requirements.
Legal basis: User consent

Newsletter subscription form:
Data required: Name and surname, email
Purpose: Sending commercial information about our products/services via email, SMS, social networks, or other electronic or physical means, subject to explicit user consent
Data transfers: Your data may be transferred to HubSpot, Inc., located in the USA and certified under the EU-approved Data Privacy Framework, as well as other transfers required by law or judicial request.
Legal basis: User consent

Newsletter subscription form (with gift):
Data required: Name and surname, email, phone number, company, and job title
Purpose: Sending commercial information and providing the indicated gift
Data transfers: Your data may be transferred to HubSpot, Inc., located in the USA and certified under the EU-approved Data Privacy Framework, as well as other transfers required by law or judicial request.
Legal basis: User consent

Schedule an appointment:
Data required: Name and surname, email, phone number, company, and job title
Purpose: Scheduling an appointment
Data transfers: Your data may be transferred to HubSpot, Inc., located in the USA and certified under the EU-approved Data Privacy Framework, as well as other transfers required by law or judicial request.
Legal basis: User consent

Webinar subscription:
Data required: Name and surname, email, phone number, company, position
Purpose: Managing user registration for the webinar
Data transfers: Your data may be transferred to HubSpot, Inc., located in the USA and certified under the EU-approved Data Privacy Framework, as well as other transfers required by law or judicial request.
Legal basis: User consent

Executing contractual relationships and associated administrative, fiscal, and accounting processes required by law:
Data required: Name and surname, phone number, address, ID, email, signature
Purpose: Managing internal commercial, fiscal, and administrative processes
Legal basis: Consent of the interested party and contractual relationship

You can revoke your consent at any time by sending an email with the subject line "Unsubscribe" to the indicated email address.
DOST AI SOLUTIONS, S.L. complies with LSSICE, does not engage in SPAM practices, and thus does not send commercial communications via email unless explicitly requested or authorized by the User. Consequently, the User may revoke explicit consent to receive communications at any time.

We will not process your personal data for any purposes other than those stated, unless required by law or judicial order. Your personal data will not be subject to automated decision-making.

DATA RETENTION PERIOD:

Your data will be retained as long as necessary for the intended purpose, required by law or judicial request, and until you withdraw consent or exercise your rights of erasure, opposition, or limitation. Nevertheless, we will retain your data for periods legally stipulated by applicable regulations.

RECIPIENTS OF DATA TRANSFERS:

DOST AI SOLUTIONS, S.L. will only provide information to law enforcement agencies upon judicial order or by legal obligation, and may block or cancel your account if there is suspicion of illegal activity. Information provided will be limited to data available at that time.

Data provided via this website is hosted on servers contracted by DOST AI SOLUTIONS, S.L. from a web-hosting provider. The data processing by this entity is regulated by a data processing agreement.

Additionally, the Provider utilizes specific tools necessary for business activities, potentially storing your data. These tools include:

Google Analytics: Performs web usage analysis through cookies, transmitting collected data (including IP addresses) directly to Google, Inc. (USA), adhering to the EU-US Privacy Framework approved by the European Commission.
Email Marketing and online appointment scheduling: Services provided by HubSpot, Inc., located in the USA, adhering to the EU-approved Data Privacy Framework.

DATA SUBJECT RIGHTS:

As a User, you may exercise the following rights with DOST AI SOLUTIONS, S.L. by submitting a written request to our postal address or via email to hello@dost.io, with the subject "DATA PROTECTION: RIGHTS REQUEST"

Right of access: Allows the data subject to obtain information regarding their personal data being processed.
Right to rectification: Allows correcting errors and modifying incomplete or inaccurate data.
Right to erasure: Allows deletion of data deemed inappropriate or excessive.
Right to object: Right of the data subject to prevent or stop the processing of their personal data.
Restriction of processing: Involves marking stored personal data to limit its future processing for exercising or defending legal claims.
Right to data portability: Allows the data subject to obtain the processed data and transfer it to another data controller without hindrance.
Right not to be subject to automated individual decision-making (including profiling): Right not to be subject to a decision based solely on automated processing, including profiling, that significantly affects the data subject.

As a User, you have the right to withdraw previously granted consent at any time. Withdrawing consent will not affect the legality of the data processing performed before the withdrawal.

You also have the right to lodge a complaint with the Supervisory Authority if you believe your data protection rights have been violated (www.aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide will be treated confidentially. The Provider has adopted all necessary technical and organizational measures and security levels to ensure the security of data processing, preventing its alteration, loss, theft, unauthorized processing, or access, in accordance with current technology and the nature of the stored data. Additionally, it is guaranteed that data processing and registration in files, programs, systems or equipment, premises, and centers comply with integrity and security requirements established by current regulations.

LANGUAGE:

The applicable language of this Privacy Policy is Spanish. Therefore, if contradictions exist between this version and other language versions provided, the Spanish version shall prevail.

SOCIAL MEDIA:

DOST AI SOLUTIONS, S.L. may maintain a presence on social media. The processing of data from individuals who follow the company's official social media pages (or engage in actions or connections through social networks) will be governed by this section, as well as by the usage conditions, privacy policies, and access regulations of the corresponding social network, previously accepted by the user.

DOST AI SOLUTIONS, S.L. will process your data to properly manage its presence on social media, inform you about the Provider’s activities, products, or services, and for any other purpose permitted by the relevant social media's policies.

The publication of the following content is prohibited:Content deemed illegal under national, EU, or international law, or involving activities suspected to be illegal or contravening good faith principles.

Content infringing fundamental human rights, online courtesy, causing disturbances, generating negative opinions among our users or third parties, or generally deemed inappropriate by DOST AI SOLUTIONS, S.L.

Content violating legality, honesty, responsibility, human dignity, protection of minors, public order, privacy protection, consumer protection, and intellectual and industrial property rights.

DOST AI SOLUTIONS, S.L. reserves the right to remove inappropriate content from the website or corporate social media accounts without prior notice.

In any case, if you provide personal information through social media, DOST AI SOLUTIONS, S.L. will not be liable regarding security measures applicable to these platforms; to learn more, the User should consult the specific conditions of the respective social network.

REMARKETING AND RETARGETING:

Remarketing involves creating tailored advertisements for users who previously visited a website, in this case, ours. It is associated with Google AdWords to achieve a better return on investment (ROI). Remarketing places a cookie on the user's computer, allowing the Provider's banners to appear on sites affiliated with Google AdSense.

Retargeting is a technique used to display targeted advertisements on other websites to users who have left our site without completing a desired action (registration, purchase, request, etc.). These ads primarily aim to convert users according to our website's objectives.

Information collected through these functions is gathered by cookies from Facebook, “X,” and Google AdWords. To learn more about the data collected by these cookies, refer to the respective privacy policies:

Facebook
“X”
Google AdWords

If you do not wish this information to be collected, disable Google's cookies through Google's ad settings or opt-out via the Network Advertising Initiative page.

This type of service allows interaction with social networks or other external platforms. Such interactions and information obtained by the Provider will always be subject to user privacy settings on each social network. If such a service is installed, it might collect web traffic data even if users do not actively use the service.

FACEBOOK ADS

The Provider's website uses Facebook Ads, Facebook's advertising platform, which enables the creation of advertising campaigns and ads. When creating an ad, the audience can be segmented by:
Location;
Demographic data (age, gender, etc.);
Interests (activities, hobbies, etc.);
Online and offline purchasing behavior;
Etc.

From the moment the user provides their data in the subscription form for newsletters, any data obtained through Facebook Ads is subject to this Privacy Policy. Under no circumstances will information obtained from Facebook be used for any purpose other than those explicitly stated.

“X” ADS

The Provider's website uses “X” Ads, the advertising platform of “X”. This platform allows creating advertising campaigns and ads. When creating an ad, the audience can be segmented by:
Location;
Demographic data (age, gender, etc.);
Interests (activities, hobbies, etc.);
Online and offline purchasing behavior;
Etc.

From the moment the user provides their data in the subscription form for newsletters, any data obtained through “X” Ads is subject to this Privacy Policy. Under no circumstances will information obtained from “X” be used for purposes other than those explicitly described.

GOOGLE ADWORDS

AdWords is Google's advertising platform aimed at ADVERTISERS wishing to advertise on GOOGLE. The Provider uses Google AdWords, Google's advertising platform, which allows the creation of campaigns and advertisements to be displayed on other websites. When creating an advertisement, the audience can be segmented by:
Location;
Demographic data (age, gender, etc.);
Interests (activities, hobbies, etc.);
Online and offline purchasing behavior;
Etc.

From the moment the user provides their data in the subscription form to join the newsletter, data obtained through Google AdWords are subject to this Privacy Policy. Under no circumstances will the information obtained from Google be used for any other purpose.

The Provider may select and publish customer testimonials regarding the Services. These testimonials may contain personally identifiable information such as your name and/or city, state, or country of residence. If you wish to have your name or testimonial removed from the website, please contact the Provider using the contact details provided above.

CHANGES TO THIS PRIVACY POLICY

DOST AI SOLUTIONS, S.L. reserves the right to modify this policy to adapt it to legislative or judicial updates.

REVOCABILITY

Consent provided for the processing and transfer of the data subject's personal data can be revoked at any time by notifying DOST AI SOLUTIONS, S.L., under the terms set forth in this Policy for exercising rights. Such revocation will not have retroactive effects.

APPLICABLE LEGISLATION

In general, relations between DOST AI SOLUTIONS, S.L. and Users of its online services available on this website are governed by Spanish law, to which the parties expressly submit, with the Courts and Tribunals of Barcelona being competent to resolve any disputes arising from or related to its use.